Hiring the right CSM is hard
There is no specialized solution for filling CSM positions, and conventional job boards like to optimize for quantity. This overabundance of choice doesn’t help —
CSM is a revenue-generating position, so the potential opportunity costs are high
Different companies and industries may need different things from a CSM
CSM — personality and culture fit is critical. But how to measure this?
And so, hiring a CSM takes forever
It hurts the revenue, distracts the team, and you still risk
a mishire, which means you have to do it all over again.
it leeches your time and money instead